Garages and Interior spaces: 15-year, Transferrable warranty. King Kong Coatings will warranty against installation failures and product failures such as peeling, delamination, flaking, crowfeet cracks of topcoat, and blistering not caused by moisture. The 15 year warranty does not include the apron, or any exterior areas.

Exterior spaces: 5 year warranty. Includes all exterior surfaces such as walkways, patios, porches, *pool decks, aprons, carports, and driveways. King Kong Coatings will warranty against installation failures and product failures such as peeling, delamination, flaking, crowfeet cracks of topcoat, and blistering not caused by moisture.   

Exterior Verticals: All exterior verticals on any exterior surface are not covered under warranty. Moisture content, overlay skins, edgers, weed-eaters, and mowers are factors that may affect the coatings long term adhesion, thus King Kong Coatings does not warranty all exterior verticals.

*Pool Decks: King Kong Coatings will not warranty any coating around saltwater pools. This includes the immediate pool deck and any patio area considered part of the pool deck. The salts will break down the coating if not cleaned on a regular basis. Therefore, King Kong Coatings will not warranty these areas. Pool decks with fresh water that are treated with Chorine/Bromine, carry a 5 year warranty against installation failures and product failures such as peeling, delamination, flaking, crowfeet cracks of topcoat, and blistering not caused by moisture.  Chemical imbalances and high PH levels may affect the coatings performance and longevity. If evidence of high PH or chemical balance is present, King Kong Coatings will not be held responsible for any failure to the coatings.

FOUNDATION FAILURE & CRACK REPAIR

King Kong Coatings employs a comprehensive, multi-step procedure to address existing cracks on the surface, involving careful opening, filling, and repairing. However, it is important to note that as the slab contracts and potentially shifts over time, there is a possibility for cracks to reappear. Please be aware that our warranty does not cover cracks due to any substrate movement, including surface or foundation cracks. Furthermore, the warranty does not extend to the filling of expansion joints, as the movement of concrete slabs can lead to the formation of cracks in these areas.

STAINS, COLOR, AND TOPCOAT SHEEN

Our product is UV resistant, not UV proof. Meaning our final product may exhibit a potential for color and sheen equilibration as it ages, particularly in areas with constant UV (sunlight) exposure. Certain colors may be more susceptible to UV than others.  Two topcoats will offer the best protection and color stability.  However, it is important to note that a thicker topcoat may affect the floor texture and may create a slippery surface when wet.

Our product is stain resistant, not stain proof. Meaning our final product is resistant to staining from many elements when cleaned immediately at time of contact/spill or in timely matter. It is stain resistant from oils, mud/dirt, grease, paint, gas, drinks, sodas, beer, wine, other fluids including blood, urine, insect guts, decomposition of plants/leaves, and other organic matter.  Solvents from certain products can affect the topcoat sheen and may contribute to staining or breakdown of the topcoat. Animal urine can also affect the topcoat and can cause yellowing if not cleaned at time of contact and if allowed to sit for an unspecified time.  Plant and soil matter can leave rings if not cleaned or moved on a regular basis, the change of PH will affect the topcoat if left in same location over long periods of time. Adopting and executing best practices for cleaning, will ensure the longevity of sheen and color of our product.

TEXTURE

Our final product may exhibit a potential for slipperiness, particularly when exposed to standing fluids. King Kong Coatings offers a range of texture options to address this concern. However, it is important to note that due to the non-porous nature of our product, instances of standing water resulting from rain, sprinklers, morning dew, concrete sweating, etc., may affect the floor texture. King Kong Coatings shall not be held liable for any injuries arising from slips or falls on the floor. The customer assumes full responsibility for the condition and safety of the floor, both for themselves and others. It is crucial for the customer to carefully select the appropriate texture options that best meet their specific needs at the time of purchase. We cannot guarantee the elimination of potential slipping on the coated areas. Any modifications required to enhance floor texture will be the customer’s financial responsibility.

DUST PREVENTION

King Kong Coatings utilizes top-tier industrial-grade equipment to effectively manage and minimize dust on job sites. However, it is important to acknowledge that instances of dust escaping and settling on surrounding areas may occur during the installation process. The customer bears the responsibility of safeguarding any items they wish to protect from potential dust accumulation prior to the floor installation. For pool deck installations, King Kong Coatings does offer pool tarps; however, it should be noted that the provision of these tarps does not guarantee the prevention of residual dust or chips from landing in the pool.

CONCRETE BLEMISHES

As part of the installation preparation, King Kong Coatings uses diamond grinders to profile the concrete slab. This profiling process aims to optimize the surface by opening the pores of the slab, ensuring optimal adhesion of the base coat paint. It is important to note that the primary function of the grinders is not to self level the surfaces, but rather to create an ideal substrate for coating application. Consequently, it should be understood that the presence of blemishes, dimples, dips, or imperfections on the floor may persist despite our efforts, and therefore, we cannot guarantee a completely seamless appearance upon completion.

MOISTURE CONTENT AND MOISTURE BARRIERS

King Kong Coatings offers moisture mitigation options for slabs with high moisture content.  However, King Kong Coatings is not liable for and will not warranty defects caused by moisture such as bubbling, blistering and delamination.

GENERAL CLEANING/MAINTENANCE

It is recommended that the coatings are cleaned with water free of hard minerals. Dawn Platinum dish soap, Simple Green Extreme, or a PH neutral floor cleaner will assist in removing grease and grime. A double foam squeegee and clean water is all that is required if frequent cleaning methods are adopted. Power washing with a broad angle fan tip and keeping the stream off the coatings 6”-12” is also another acceptable method of cleaning. DO NOT use the FINE TIP.  It may cut into the coatings depending on water pressure (PSI) and proximity to coatings.

CURE TIME

Upon the completion of your floor installation, we kindly request that you adhere to the following guidelines for re-entry:

12 hours after installation: walking on floor

24 hours after installation: lightweight items may be returned to the space

36 hours after installation: full use of floor may resume

Following these recommended time frames will ensure the optimal curing and setting of the floor coating, thus promoting its durability and longevity. Your cooperation in adhering to these guidelines is greatly appreciated.